What this Policy Covers
- Outlines the types of personal data that we collect;
- Explains how and why we collect and use your personal data;
- Explains why and when we will share personal data within INCB and with other organizations (suppliers and manufacturers); and
- Explains the rights and choices you have when it comes to your personal data.
Personal Data We Collect
- Your name, profile information, shipping address and billing addresses, payment information, email address, phone numbers, and business name (where applicable).
- When you create an account, you are prompted to create a username and a password. INCB maintains your username and password (in an encrypted format) inside our secure environment and only uses your information to welcome you back and to personalize your experience.
- The shipping and billing addresses you provided for convenience during future purchases.
- The products and other information in your cart, project, BOM, or contained in your order history.
- Personal data you provide anytime you contact us (for example: your name and contact details, including phone and email);
- Details of the emails and other digital communications, including any links in them that you access, and whether you have opened the communications;
- Email headers, source IP Information, sending email server hostnames and ISP information;
- Your feedback and contributions to customer surveys and questionnaires.
INCB and our third-party partners automatically collect certain types of usage information when you use our services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, file information, and similar technology (collectively, “tracking technologies”).
INCB collects information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp (a unique ID that allows us to identify your browser, mobile device, or your account). We also collect information about the way you use our website. When you access our website from a mobile device, we may collect unique identification numbers associated with your device or our mobile application.
We may collect analytical data or use third-party analytics tools to help us measure traffic and usage trends to understand the demographics of our users. We may employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices. For more information see our policy on: “Third-party tracking and online advertising”.
- • Remember information so that you will not have to re-enter it during your visit or future visits to the site;
- Provide personalized content and information, including targeted content and advertising;
- Recognize you across multiple devices;
- Provide and monitor the effectiveness of our services;
- Monitor and aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns;
- Diagnose or fix technology problems; and
- Plan for and enhance our services.
- Change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it;
- Disable existing cookies; or
- Set your browser to automatically reject cookies.
- **Please note that doing so may negatively impact your experience using the services, as some features and services on our website may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether or not you have accessed our email and performed certain functions with it.
How We Use and Share Your Personal Data
- INCB is the sole controller of your data. INCB only shares your data with designated processors performing a service specific to your and INCB’s joint interest. You can opt-out of INCB communications at any time.
- Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, providing mailing services, providing tax and accounting services, contest fulfillment, web hosting, or providing analytic services.
- We may share personal data with law enforcement, regulators and other parties for legal reasons, such as in cases where required by law or subpoena. INCB may reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our legal claims, protect the security or integrity of our services; and/or (c) to exercise or protect the rights, property, or personal safety of personnel, our visitors, or others.
- Other parties in connection with the (actual or potential) sale, purchase, acquisition, merger, reorganization, bankruptcy, liquidation, dissolution, or similar transaction or proceeding on behalf of involving INCB. In addition, supporting INCB with addressing or resolving technical issues.
- When required, we disclose sales data on businesses and organizations to our suppliers and manufacturers for product demand, product purchase trends, and payment of commission to the supplier/manufacturer's employees. This may include information disclosed to suppliers/manufacturers in support of product warranty, safety notifications and/or product support. Sales data is not provided on purchases identified as being from an individual consumer (non-business).
- Where it is permitted, some orders from businesses/organizations may be selected for follow-up by the supplier, manufacturer, their representative, a INCB Subsidiary, and/or a subsidiary of our parent company TTI, Inc. Orders identified as being from individual consumers (non-business) are not included. If the order from a business/organization is selected for follow-up, the contact information of the buyer of that order may be included so that further assistance can be provided on the project.
Retention and Protection of your Data
International Transfer of Data
Third Party Tracking and Online Advertising
- Interest-based advertising. To learn about interest-based advertising and how you may be able to opt-out of some of this advertising, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org/choices and/or the DAA’s resources at www.aboutads.info/choices. If you are located in the EEA you may also manage certain advertising cookies by visiting Your Online Choices at www.youronlinechoices.eu;
- Mobile advertising. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). You may also be able to opt-out of some—but not all—interest-based ads served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app; plus
- Some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.
Links to Other Websites and Services
Our services may contain links to and from third-party websites related directly to our business partners, advertisers, and social media sites. In addition, our users may post links to third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for their policies or websites. We strongly recommend that you read their privacy policies, terms, and conditions of use to understand how they collect, use, and share information.
How to Contact Us
We may modify or update this policy from time to time to reflect the changes in our business and international compliance requirements. When any changes in the policy occur, we will update the ‘last modified’ date at the top of this page.